23rd - 28th Nov, 2026
Blooming Suites, Naivasha
6 Day(s)
8:00 AM - 4:00 PM
Ksh. 75,400.00 (Incl. VAT)
6 Point(s)
Knowledge Management & AI Integration
From
To
From
To
Duration
Venue
CPD
Cost
23-11-2026
28-11-2026
8:00 AM
4:00 PM
6 Day(s)
Blooming Suites, Naivasha
6
75,400.00
Course Overview
This six-day workshop equips HR professionals, managers, and knowledge practitioners with practical mastery of Knowledge Management (KM). Participants learn KM principles, knowledge types, capture techniques, retention strategies, collaboration systems, digital tools, culture enablement, and strategic alignment. Artificial Intelligence is integrated to enhance knowledge capture, automate documentation, strengthen collaboration, analyze knowledge flows, and support organizational learning. The programme blends KM fundamentals with modern AI tools to produce confident knowledge managers who can build sustainable, high-performance knowledge ecosystems.
Course Objectives
By the end of this program, participants will be able to:
- KM Foundations: Understand KM principles, knowledge types, and organizational relevance.
- Capture & Retention: Apply techniques for capturing, storing, and retaining critical knowledge.
- Collaboration Systems: Build systems that support sharing, engagement, and knowledge flow.
- Digital Integration: Use KM technologies and AI tools to automate and enhance KM processes.
- Culture & Leadership: Enable leadership behaviors that support KM adoption.
- Change Enablement: Manage KM change initiatives effectively.
- AI Enablement: Use AI for knowledge capture, summarization, tagging, search, and collaboration.
- Strategic Alignment: Align KM strategy with organizational performance goals.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Managers and HR Officers
- Knowledge Managers and Learning & Development Practitioners
- Team Leaders and Supervisors
- Professionals involved in organizational learning and knowledge systems
Secretary General
Academy of Certified Human Resource Professionals
This six-day workshop equips HR professionals, managers, and knowledge practitioners with practical mastery of Knowledge Management (KM). Participants learn KM principles, knowledge types, capture techniques, retention strategies, collaboration systems, digital tools, culture enablement, and strategic alignment. Artificial Intelligence is integrated to enhance knowledge capture, automate documentation, strengthen collaboration, analyze knowledge flows, and support organizational learning. The programme blends KM fundamentals with modern AI tools to produce confident knowledge managers who can build sustainable, high-performance knowledge ecosystems.
By the end of this program, participants will be able to:
- KM Foundations: Understand KM principles, knowledge types, and organizational relevance.
- Capture & Retention: Apply techniques for capturing, storing, and retaining critical knowledge.
- Collaboration Systems: Build systems that support sharing, engagement, and knowledge flow.
- Digital Integration: Use KM technologies and AI tools to automate and enhance KM processes.
- Culture & Leadership: Enable leadership behaviors that support KM adoption.
- Change Enablement: Manage KM change initiatives effectively.
- AI Enablement: Use AI for knowledge capture, summarization, tagging, search, and collaboration.
- Strategic Alignment: Align KM strategy with organizational performance goals.
Day 1 — Foundations of Knowledge Management
+
- KM Principles & Organizational Relevance: Understand KM concepts and their impact on organizational performance.
- Types of Knowledge & Value Streams: Distinguish tacit, explicit, and embedded knowledge and their value.
- Case Discussion: Analyze KM gaps and opportunities using real cases.
Day 2 — Knowledge Capture & Retention Strategies
+
- Capture & Retention Techniques: Apply methods for capturing critical knowledge.
- Knowledge Transfer Planning: Build structured plans for knowledge continuity.
- Case Discussion: Review practical KM capture and retention scenarios.
Day 3 — Artificial Intelligence (Part 1)
+
- AI Landscape: Understand Generative AI, analytics, and automation in KM.
- Gen AI for Knowledge Capture: Use AI to summarize documents, extract insights, and tag knowledge.
- AI in Practice: Lab: generate knowledge summaries, templates, and categorization outputs.
Day 4 — Artificial Intelligence (Part 2)
+
- Copilot Deep Dive: Use AI assistants for collaboration, documentation, and knowledge search.
- AI Trends & Automation in KM: Explore AI-supported collaboration, search engines, and knowledge flows.
- Digital Integration Lab: Build AI-supported KM templates and collaboration frameworks.
Day 5 — Culture, Leadership & Change Enablement
+
- Culture & Leadership Enablement: Build leadership behaviors that support KM adoption.
- KM Change Management: Manage KM change initiatives and overcome resistance.
- Case Simulation: Apply KM change strategies in simulated scenarios.
Day 6 — Strategic Alignment & Certification Lab
+
- KM Strategy & Performance Alignment: Align KM strategy with organizational goals.
- Certification Presentations: Present KM strategies and digital KM outputs.
- Integration & Closing: Final review and certification.
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Managers and HR Officers
- Knowledge Managers and Learning & Development Practitioners
- Team Leaders and Supervisors
- Professionals involved in organizational learning and knowledge systems