16th - 21st Nov, 2026
Bliss Resort, Mombasa
6 Day(s)
08:30 AM - 16:00
Ksh. 75,400.00 (Incl. VAT)
6 Point(s)
Performance Coaching & AI Integration
From
To
From
To
Duration
Venue
CPD
Cost
16-11-2026
21-11-2026
8:00 AM
4:00 PM
6 Day(s)
Bliss Resort, Mombasa
6
75,400.00
Course Overview
This six-day workshop equips HR professionals, managers, and coaches with practical mastery of performance coaching. Participants learn how to build a coaching mindset, set goals, develop KPIs, conduct appraisal conversations, apply coaching models, manage performance challenges, and build a coaching culture. Artificial Intelligence is integrated to enhance documentation, support coaching conversations, analyze performance trends, and strengthen behavioral insights. The programme blends coaching fundamentals with modern AI tools to produce confident, credible performance coaches who can drive measurable improvement.
Course Objectives
By the end of this program, participants will be able to:
- Coaching Foundations: Build a coaching mindset and understand the performance cycle.
- Goal Setting: Develop SMART goals, KPIs, and cascading performance plans.
- Coaching Models: Apply GROW, CLEAR, OSKAR and other coaching frameworks.
- Appraisal Conversations: Conduct structured, fair, and bias-aware coaching discussions.
- Balanced Scorecard: Use scorecard logic to coach for results.
- Performance Challenges: Coach through difficult behaviors and conversations.
- AI Enablement: Use AI tools for coaching scripts, behavioral analysis, documentation, and performance insights.
- Culture Building: Establish a coaching culture that supports continuous improvement.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Managers and HR Officers
- Line Managers and Supervisors
- HRBPs and Talent Managers
- Learning & Development Practitioners
- Professionals transitioning into coaching roles
Secretary General
Academy of Certified Human Resource Professionals
This six-day workshop equips HR professionals, managers, and coaches with practical mastery of performance coaching. Participants learn how to build a coaching mindset, set goals, develop KPIs, conduct appraisal conversations, apply coaching models, manage performance challenges, and build a coaching culture. Artificial Intelligence is integrated to enhance documentation, support coaching conversations, analyze performance trends, and strengthen behavioral insights. The programme blends coaching fundamentals with modern AI tools to produce confident, credible performance coaches who can drive measurable improvement.
By the end of this program, participants will be able to:
- Coaching Foundations: Build a coaching mindset and understand the performance cycle.
- Goal Setting: Develop SMART goals, KPIs, and cascading performance plans.
- Coaching Models: Apply GROW, CLEAR, OSKAR and other coaching frameworks.
- Appraisal Conversations: Conduct structured, fair, and bias-aware coaching discussions.
- Balanced Scorecard: Use scorecard logic to coach for results.
- Performance Challenges: Coach through difficult behaviors and conversations.
- AI Enablement: Use AI tools for coaching scripts, behavioral analysis, documentation, and performance insights.
- Culture Building: Establish a coaching culture that supports continuous improvement.
Day 1 — Foundations of Performance Coaching
+
- Coaching Mindset & Foundations: Understand the principles of coaching and how they differ from managing.
- Performance Cycle & Alignment: Link coaching to organizational performance cycles.
- Coaching vs Managing: Distinguish supportive coaching from directive management.
Day 2 — Goal Setting & Performance Planning
+
- SMART Goals & Performance Criteria: Build clear, measurable performance expectations.
- KPI Development: Create KPIs aligned with role requirements and organizational priorities.
- Cascading Goals & Case Application: Align individual goals with departmental and organizational strategy, then apply goal-setting principles to real scenarios.
Day 3 — Artificial Intelligence (Part 1)
+
- AI Landscape: Understand Generative AI, analytics, and automation in coaching.
- Gen AI for Coaching: Use AI to draft coaching scripts, summaries, and performance notes.
- AI in Practice: Lab: generate coaching prompts, behavioral insights, and conversation guides.
Day 4 — Artificial Intelligence (Part 2)
+
- Copilot Deep Dive: Use AI assistants for documentation, coaching workflows, and performance tracking.
- AI Trends & Behavioral Analytics: Explore AI-supported behavioral analysis and bias mitigation.
- Digital Integration Lab: Build AI-supported coaching templates and conversation frameworks.
Day 5 — Coaching Through Performance Challenges
+
- Coaching Through Challenges & Difficult Conversations: Address low performance, resistance, and behavioral issues while conducting structured, fair, and psychologically safe discussions.
- Behavioral Change Coaching: Apply behavioral change models to improve performance.
- Application Lab: Practice coaching scenarios using structured frameworks.
Day 6 — Integration, Simulation & Performance Cult
+
- Building a Coaching Culture: Establish systems and behaviors that support continuous coaching.
- Action Planning & Certification Simulation: Build coaching plans and simulate certification scenarios.
- Integration & Closing: Final presentations and certification.
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Managers and HR Officers
- Line Managers and Supervisors
- HRBPs and Talent Managers
- Learning & Development Practitioners
- Professionals transitioning into coaching roles